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Support

Welcome to Takealot Support

Featured portals

  • Group IT Services

    Need IT Help? Click on this portal for assistance.

  • Group Legal Services

    Welcome! You can raise a request for legal support using the options provided below.

  • M24L

    Welcome! You can raise a request for M24 Logistics using the options provided.

  • Logistics Tech Support

    Welcome! You can raise a request for Logistics Tech Support using the options provided.

  • DC Systems

    Welcome! You can raise a request for DC Systems using the options provided.

  • Trade Optimisation

    Welcome! You can raise a request for Trade Optimisation using the options provided.

  • Merchant Queries

    Welcome! You can raise a request for Merchant Queries using the options provided.

  • DC Access Requests

    Welcome! You can raise a request for DC Access Requests using the options provided.

  • Marketplace Progress Team

    Welcome! You can raise a request for Marketplace Progress Team using the options provided.

  • Intellectual Property Complaints Portal

    Welcome to our intellectual property complaints portal.

  • SHE Service Desk

    Welcome! You can raise a request for SHE Service Desk using the options provided.

  • National Site & Services (NSS)

    Welcome! You can raise a request for National Site & Services (NSS) using the options provided.

Suggested forms

  • Application & System Access in Group IT Services

    Request the software and applications required for your role. Use this section for new access requests, password resets, access removal, 2-Step Verification (MFA) support ,or application-related issues (Application Support).

  • Hardware & Equipment Requests in Group IT Services

    Request related to company equipment, including borrowing, reporting faulty hardware, requesting new hardware, or returning equipment—whether in-person or remote

  • Log issues for M24 Logistics in M24L
  • Dashboard issues in Logistics Tech Support

    Issues with a dashboard

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