Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Support

Welcome to Takealot Support

Featured portals

  • Group IT Services

    Need IT Help? Click on this portal for assistance.

  • Group Legal Services

    Welcome! You can raise a request for legal support using the options provided below.

  • M24L

    Welcome! You can raise a request for M24 Logistics using the options provided.

  • Logistics Tech Support

    Welcome! You can raise a request for Logistics Tech Support using the options provided.

  • DC Systems

    Welcome! You can raise a request for DC Systems using the options provided.

  • Trade Optimisation

    Welcome! You can raise a request for Trade Optimisation using the options provided.

  • Merchant Queries

    Welcome! You can submit a request for Merchant Queries using the available options. Please note that this platform is strictly for internal use only. Any external requests will be closed immediately. For further assistance, feel free to reach out to Seller Support.

  • SHE Service Desk

    Welcome! You can raise a request for SHE Service Desk using the options provided.

  • Retail Business Systems (RBS)

    Welcome! You can raise a request for Retail Business Systems (RBS) using the options provided.

  • Zendesk Support

    Welcome! You can raise a request for Zendesk Support using the options provided.

  • Intellectual Property Complaints Portal

    Welcome to our intellectual property complaints portal.

  • National Site & Services (NSS)

    Welcome! You can raise a request for National Site & Services (NSS) using the options provided.

  • Marketplace Progress Team

    Welcome! You can raise a request for Marketplace Progress Team using the options provided.

  • DC Access Requests

    Welcome! You can raise a request for DC Access Requests using the options provided.

  • Promotions Team

    Welcome! You can submit a request to the Promotions Team using the options provided.

Suggested forms

  • Application & System Access in Group IT Services

    Request the software and applications required for your role. Use this section for new access requests, password resets, access removal, 2-Step Verification (MFA) support ,or application-related issues (Application Support).

  • Hardware & Equipment Requests in Group IT Services

    Request related to company equipment, including borrowing, reporting faulty hardware, requesting new hardware, or returning equipment—whether in-person or remote

  • Log issues for M24 Logistics in M24L
  • Password Reset in DC Systems

    Use this form to request a password reset.

Powered by Jira Service Management
{"xsrfToken":"eafa25e4c1c969a75fda6ea0739a4e467947d501_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/830da6d8-6648-4a22-abac-04473aa9c8ac/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWQ1Mjg3OC1jMzk4LTQzYWItYWY1Ny00NGYyZTU5ZjI3MGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgzMGRhNmQ4LTY2NDgtNGEyMi1hYmFjLTA0NDczYWE5YzhhYyI6WyJyZWFkIl19LCJleHAiOjE3OTE2MzA2OTksIm5iZiI6MTc5MTYzMDA5OX0.v727Np1F-aGHZWOjoNH4UoegDP_frQ3HEq3M6QZVgd4&client=99d52878-c398-43ab-af57-44f2e59f270b&mode=fit","logoId":"830da6d8-6648-4a22-abac-04473aa9c8ac","isLogoAvailable":true,"helpCenterTitle":"Welcome to Takealot Support","sharedPortalName":"Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Takealot Support","sharedPortalName":"Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b85a958c-315e-4a2b-9df3-40794753509e/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWQ1Mjg3OC1jMzk4LTQzYWItYWY1Ny00NGYyZTU5ZjI3MGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI4NWE5NThjLTMxNWUtNGEyYi05ZGYzLTQwNzk0NzUzNTA5ZSI6WyJyZWFkIl19LCJleHAiOjE3OTE2MzA2OTksIm5iZiI6MTc5MTYzMDA5OX0.vjLJgWcWAx1C_bS8VQ2IHAIheiGjAt5BfWC2K2JwEpY&client=99d52878-c398-43ab-af57-44f2e59f270b&height=300&mode=fit","bannerMediaApiFileId":"b85a958c-315e-4a2b-9df3-40794753509e","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=takealotgroup","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"eafa25e4c1c969a75fda6ea0739a4e467947d501_lout","baseUrl":"https://takealotgroup.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://takealotgroup.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"99d52878-c398-43ab-af57-44f2e59f270b","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f1b8a9b51dd8422aba2e6feb8ab9d0f0","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://takealotgroup.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}